Terms & Conditions

Overview
These Terms & Conditions govern your use of the Wicked Wash website and your purchase of our products. By accessing our site or placing an order, you agree to these terms. If you have any questions, contact us at support@wickedwash.com.

Products & Orders
We do our best to provide accurate product descriptions, pricing, and availability. We reserve the right to update product information or correct errors at any time. When you place an order, you agree that:

  • You are providing accurate contact and shipping information
  • You are authorized to use the payment method provided
  • Your order may be canceled or refunded if information is incomplete or fraudulent

Order confirmation does not guarantee acceptance. We may cancel or limit orders at our discretion.

Pricing & Payment
All prices are listed in U.S. dollars. Payment is collected at checkout through our secure payment processors. We reserve the right to change prices at any time, but changes will not affect orders already placed.

Shipping
Shipping times and costs are shown at checkout. Once your order is shipped, delivery times may vary based on carrier delays or weather conditions. Wicked Wash is not responsible for:

  • Delays caused by carriers
  • Incorrect addresses provided by the customer
  • Lost or stolen packages after delivery

If you need help with a shipment, contact us and we’ll assist however we can.

Returns & Refunds
Our return and refund guidelines are outlined in our Refund Policy. By placing an order, you acknowledge and agree to those terms.

Fundraising Orders
For group or team fundraisers:

  • Orders may be delivered in bulk to the organization or shipped individually depending on the fundraiser setup
  • Fundraiser timelines, delivery dates, and payout details are communicated directly to the group organizer
  • Wicked Wash is not responsible for distribution within the group once bulk orders are delivered

Use of Our Website
You agree not to:

  • Use the site for unlawful purposes
  • Attempt to interfere with the website’s security or functionality
  • Copy or misuse any content, images, or branding without permission

We may restrict access to the site if misuse is detected.

Privacy & Cookies
Your use of our website is also governed by our:

  • Privacy Policy
  • Cookie Policy

These explain how we collect, use, and protect your information.

Limitation of Liability
Wicked Wash is not liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from misuse of our products
  • Issues caused by third‑party services (shipping carriers, payment processors, etc.)

Your sole remedy for dissatisfaction with our website or products is to stop using the site or request a refund according to our policies.

Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

Contact Us
If you have questions about these Terms & Conditions, reach out anytime at: sales@thewickedwash.com